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Women's Self Injury Helpline

Overview of service


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- We run a UK-wide multi-channel support service for people affected by self-injury, trauma and abuse with protected women-only sessions
- We run a regional peer support service for people who have been to A&E or Urgent Care for self-harm treatment
- We develop up-to-date, reliable and free information and self help tools for anyone to use
- We run training and consultancy to share knowledge and expertise with a wide range of staff, especially in health, social care and education
- We partner with other organisations and researchers to find out directly from those with lived experience of self-injury find helpful in their lives

Eligibility criteria

For women of any age or background affected by self-injury, whether their own or that of a friend or family member.

Area(s) covered

Contact information

Opening hours

For now, our helpline and service will be open on Mondays and Thursdays between 7pm-10pm. We’re hoping to expand our opening hours in future, and we plan to reintroduce the services we’ve offered in the past (webchat, email) in stages as we recruit more volunteers.

On Monday nights, we’ll be staffed by volunteers of all genders. We understand that many people who’ve contacted us in the past appreciated that we were made up of self-identifying women volunteers, and we felt it was important to preserve this space, so on Thursdays we’ll be staffed by self-identifying women only. However, all genders are welcome to contact us on both nights – we will happily support people of any gender, every time we’re open.


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